Terms of Use

1. Acceptance of Terms

By accessing and using the Apt Care platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Apt Care provides a comprehensive care management platform that includes:

• Visit scheduling and management
• Medication tracking and administration
• Care plan creation and management
• Incident reporting and documentation
• Client assessment and pre-assessment tools
• Document management and storage
• Reporting and analytics
• Mobile application access
• Notification and alert systems
• GPS location tracking for visit verification

3. User Accounts and Registration

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe on the rights of others
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service
• Share your account credentials with others
• Use the Service to transmit harmful or malicious code
• Engage in any activity that could damage or impair the Service

5. Healthcare Compliance

As a healthcare service platform, users must comply with:

• All applicable healthcare regulations and standards
• Data protection and privacy laws (GDPR, HIPAA, etc.)
• Professional standards of care
• Record-keeping requirements
• Confidentiality obligations
• Safeguarding and protection requirements

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You acknowledge that you have read and understood our Privacy Policy.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Apt Care and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. User Content

You retain ownership of any content you submit to the Service. By submitting content, you:

• Grant us a license to use, store, and process your content
• Ensure you have the right to share such content
• Are responsible for the accuracy and legality of your content
• Agree not to submit harmful, offensive, or inappropriate content

9. Service Availability

We strive to maintain high availability of the Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind. We disclaim:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the Service will be error-free or uninterrupted
• Warranties regarding the accuracy of information provided
• Warranties that defects will be corrected

11. Limitation of Liability

To the maximum extent permitted by law, Apt Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of the Service.

12. Indemnification

You agree to indemnify and hold harmless Apt Care from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will cease immediately.

14. Emergency Services

The Service includes emergency alerting features. However, these should not replace emergency services. In case of emergency, always contact emergency services (999 in the UK) directly.

15. Mobile Application

Use of our mobile application is subject to:

• App store terms and conditions
• Device compatibility requirements
• Internet connectivity requirements
• Location services permissions
• Notification permissions

16. Third-Party Services

The Service may integrate with third-party services (e.g., Google Maps, SMS providers). Use of these services is subject to their respective terms and privacy policies.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website and updating the "Last updated" date.

19. Contact Information

If you have any questions about these Terms of Use, please contact us at:

20. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.